Frequently Asked Questions
Answers on eligibility, purity verification, laboratory reconstitution, cold-chain transit, and regulatory classification. If your question is not covered here, our synthesis technicians respond directly to written enquiries.
Ordering & Eligibility
Who we supply, and what we require before compounding a batch.
We supply academic institutions, biotechnology companies, diagnostic laboratories, and independent researchers conducting pre-clinical work. Buyers are required to represent that they hold certified chemical or academic researcher credentials, and that the compounds will be used strictly within a laboratory setting.
We do not supply individuals for personal use under any circumstances.
No. Every product we distribute is classified for in-vitro and laboratory research use only.
We accept CashApp, Zelle, PayPal, and Venmo. The QR codes for each are shown on the checkout page, simply scan the one you want to use to complete payment.
For institutional and bulk orders, alternative payment arrangements can be agreed in writing before ordering.
Yes. Please contact us for pricing.
Yes. Multi-vial and repeat-batch arrangements are quoted per project rather than through a fixed price list, because lead time depends on sequence complexity and the purity threshold requested.
Send your target sequences, quantities, and required purity floor through our contact page and a technician will return a written quote.
Purity & Testing
How each batch is verified before it leaves the facility.
Our target floor is high purity, and each batch ships with its own third-party certificate stating the actual measured figure for that specific lot. The number on your certificate is what governs, not a marketing average.
Two independent methods are used on every batch:
- HPLC — high-performance liquid chromatography establishes the integrated area of the target peak against total detected area.
- Mass spectrometry — confirms the parent mass, verifying the amino acid sequence rather than only its purity.
Analysis is performed by an independent third-party laboratory, so the certificate is not self-issued.
Reconstitution & Storage
Laboratory preparation and stability parameters.
All compounds ship as a dry, lyophilized (freeze-dried) cake. They are not sterile-reconstituted prior to dispatch.
Research models therefore require preparation with a bacteriostatic liquid before use in an assay.
Peptide bonds degrade far faster in solution than in a dry state. Freeze-drying under vacuum removes moisture, which maximises peptide bond lifetime and allows the material to survive standard shipping cycles without loss of molecular integrity.
A vial shipped in solution would begin degrading in transit, and its stated purity at dispatch would no longer describe what arrives.
Guidance varies by sequence, so always follow the storage line on your batch certificate. As a general rule:
- Unopened lyophilized vials remain stable longest when kept cool, dry, and shielded from light.
- Once reconstituted, material should be held under refrigeration at 2–8°C.
- Repeated freeze-thaw cycling degrades peptide integrity and should be avoided.
- Sanitize vial stoppers before every draw to prevent contamination of the remaining volume.
If your protocol requires a specific stability window, request the batch-specific data before you plan the assay schedule.
Shipping & Handling
Transit preparation, cold chain, and what to do on arrival.
Shipping is a flat $10 fee on every order. Orders over $200 ship free.
Standard processing runs 5–7 working days. Urgent priority compounding is available for time-boxed studies, and flexible academic scheduling is offered where a delivery window is not critical.
Custom sequences take longer than catalog items because synthesis and third-party analysis both have to complete before dispatch.
All compounds are synthesized in the USA. International availability depends on the destination country's own rules for research chemicals, and on your institution being able to receive them lawfully.
Enquire with your destination and institutional details before ordering so we can confirm whether we are able to ship to you.
Regulatory & Compliance
Classification, approvals, and the limits of what we supply.
No. Our compounds are research chemicals, not approved drugs. They have not been evaluated or approved by the FDA for any therapeutic, diagnostic, or preventive use, and no such use is implied by anything on this website.
All pathway and mechanism descriptions on this site are derived from published medical journals and pre-clinical models. They describe what has been observed in research literature.
They are not claims about outcomes in humans, and should not be read as such.
Resale requires a written wholesale arrangement with us. Onward distribution carries the same restriction that applies to the original purchase: research use only, never for human or veterinary application.
If you intend to distribute rather than consume the material in your own studies, contact us so the terms can be agreed in writing first.